Porsche has extended digital transformation to all sections of its operation, taking in every department and team member. Digital transformation is an ongoing process. Over that same period, revenue increased from $93.5 billion to $122 billion In 2019, Microsoft became just the third company to get a $1 trillion market cap, notably before its competitor Google. Here are five digital transformation case studies wherein organizations filled the gaps in their operational performance, created greater value for their customers, and improved revenues with the power of data and advanced analytics … It also opened concept stores and improved its online and app experience. Make digital transformation a priority for your business as well as your workforce by putting the structures, systems and processes in place necessary to drive digital maturity and encourage growth. Best Buy employees offer in-home consultations on how customers can best use their devices, and the Geek Squad will now fix anything in a customer’s home for a flat annual fee. Digital transformation examples. 1. Also, Netflix started its streaming offer in the same year, which has replaced the previous … Honeywell uses data to determine the best spinoffs and movements for its company. In the same time, revenue has grown from $93.3 billion to nearly $110 billion. AI-powered chatbots that answer simple customer inquiries serve as a welcoming presence on your website, reducing the time customers have to wait to reach an agent. Target has been investing in its stores to create a new, remodeled design that blurs the line between e-commerce and physical stores. Target has been seeing steady growth since its lowest point in 2006. Also read: Company digital transformation process: 5 key steps. Blake's clients include Comcast, Genentech, Accor Hotels, Accenture, Parker Hannifin, Ericcson, Omron, Verizon, Adobe and more. Home Depot … It uses data to create customer profiles to provide customized recommendations and assistance. One of the best examples of successful digital transformation is Netflix. Digital Transformation is a concept that varies by industry, vertical, company and the availability of technology, so it's not easily understood nor is there one example of digital transformations. Blake Morgan is a customer experience futurist, keynote speaker and the author of two books including The Customer Of The Future. Here are six examples of companies -- all of which we're honored to work with -- that can teach us a thing or two about digital transformation. While big pharma companies are still struggling to go fully digital to make an impact on the lives of patients worldwide, there are smaller players that are rapidly changing the health landscape. Keenly aware of the astronomical growth of the Internet of Things, Ikea now offers a broad range of … There’s now a consensus in the market that there’s no way to build a successful business if it doesn’t embrace a digital transformation strategy. Home Depot’s stock has improved from $135 in early 2017 to $215 today. As of July 2019, it sells for around $74. The Swedish furniture retail company has been recognized for its digital transformation efforts on multiple occasions, from its online catalogs and home planners to digital product design to virtual reality show booths. Traditional (industrial) corporates feel the pressure to rethink their business … Here are five examples of major brands such as BMW, Disney and Apple adopting the need for further digital transformation, based on examples from the World Economic Forum. The investment has helped build up the back-end and distribution channels. Blake is the author of two books on customer experience. 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